Scheduling

Your calendar, always under control

Manage every appointment from anywhere — online bookings, manual entries, and real-time updates, all in one place.

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Online booking

Clients book themselves — day or night

Dog owners find your salon on PawPoint and book an appointment directly. No phone calls, no back-and-forth. You wake up to a full calendar without lifting a finger.

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Waitlist

Cancellations fill themselves — automatically

When a slot opens up, the next person on your waitlist gets notified instantly. Empty slots become filled slots without you doing a thing.

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Manual entry

Add appointments in seconds, from anywhere

Walk-in? Regular client calling? Add or edit any appointment directly from your dashboard or the PawPoint mobile app — it syncs everywhere instantly.

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Block time

Your time is yours — clients can't book when you're off

Block lunch breaks, training sessions, personal appointments, or full holidays in seconds. Blocked slots are immediately hidden from clients on PawPoint.

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Your agenda, always in your pocket

High-value partnerships inspire confidence, ensuring consistent performance and resilience across challenging conditions.

View, add, or edit appointments from your phone
Real-time calendar access on iOS and Android
Instant push notification for every new booking
Stays in sync across all devices automatically

24/7

Clients can book around the clock

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Average reduction in no-shows

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Average time to set up and go live

The full scheduling toolkit

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Recurring appointments

Set repeating visits for regulars so their next appointment is always pre-scheduled.

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Custom durations

Set per-service durations so the calendar always blocks the right amount of time.

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Booking window

Control how far ahead clients can book — from 1 day to several months.

Frequently Asked Questions

Everything you need to know about managing appointments with Fluffy.

No. Clients find your salon on PawPoint and can book without creating an account. The process is fully frictionless — they pick a service, choose a time, and confirm in a few taps.
Yes. You can always add appointments manually from your dashboard or the mobile app. Manual and online bookings sit side by side in the same calendar.
You receive an instant notification. If you have the waitlist enabled, the next client in line is automatically notified so the slot can be refilled without any action from you.
Yes. You can set a booking window — for example, allowing bookings up to 6 weeks ahead — so your calendar never fills up further out than you want.
Yes. If you have multiple groomers, clients can browse their individual availability and choose who they want to book with.
When a time slot is fully booked, clients can join the waitlist with one tap on PawPoint. The moment a cancellation happens, the next person in the queue receives an automatic notification. If they don't confirm within your set response window, the next person is notified.
Yes. You can set your working hours per day, add recurring breaks, and block off specific dates or periods — like holidays or training days.
Clients see your available time slots but not your full calendar. Blocked time and booked slots appear as unavailable — clients never see client names or appointment details.
You can move any appointment directly from your dashboard or the mobile app in seconds. The client automatically receives a notification about the change.
 

Have a question or want more information? We are here to help!